So you’ve opened your shiny new medical spa, stocked with the latest lasers and fillers. You’ve hired the best nurses and aestheticians in town. Your facilities sparkle like a diamond. But there’s just one little problem – no one is walking through your door!
Where are all the patients?
For medical spa owners, the biggest headache is often getting new patients in the first place. You offer amazing treatments that can refresh faces, tighten skin, erase wrinkles. But how do you tell people about it? Marketing medical spas comes with its own set of challenges.
Unlike a restaurant or shop, you can’t just expect foot traffic to show up. Very few people wake up one morning deciding “I feel like getting Botox today!” Your medical treatments are want-to-have procedures, not need-to-have. So you have to captivate their attention first. Here are effective ways to do it:
Start Local
Having a website and social media is great, but nothing beats old-fashioned word-of-mouth. When you first open, focus your marketing budget on the immediate neighborhood and community around you. Print flyers, run ads in local papers, partner with nearby businesses, attend networking events. Build a loyal customer base in your own backyard first. Satisfied patients will organically spread the word further.
Host Educational Events
Myths and misconceptions abound on cosmetic treatments. Host free classes to educate people correctly on treatments like fillers or body sculpting. A mini-class on the most effective cellulite therapies or a wine & cheese evening demo-ing Ultherapy can be more effective than just an ad. It shows your expertise, clears confusion, and gets locals engaged. Once people realize the treatments aren’t as scary as they imagined, they will be signing up!
Offer Incentives
Groupons and deals entice new patients who may not have otherwise tried you out. Be strategic about discounts you offer – give incentives to try out new treatments you offer rather than routine procedures. “First 10 Ultherapy Patients Get 10% Off” will generate excitement better than just generally lower prices across the board. Referral rewards and loyalty programs also keep people coming back after that first trial.
The key is using multiple targeted tactics together – an “all of the above” approach with online and offline marketing. It takes continuous effort, but the reward is an overflow of eager patients! So get out there, spread your message creatively, simplify people’s decision making, and soon you’ll need to expand your waiting room. Here’s to full appointment books!
Note: F6 Acquisitions is here to support you, whether you’re considering selling your business or just curious about its value. We offer a complimentary business evaluation service, ensuring you’re well-informed and ready for any decision.